Frequently Asked Questions


If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please email us at

    Do You Have A Physical Store?

    Yes! 779 E.pico blvd LA, CA, 90021 USA  and You can shop with Mon Ami USA online

    How Do I Return An Item?

    Learn more about returns when you explore our Shipping and Returns page.


    What Payment Options Do You Accept?

    When you check out, you’ll have the option to pay with any major credit card provider including Visa and Mastercard. 

    What Happens If There Is An Error Message On My Order?

    Don’t keep trying to checkout, as your card could end up getting charged more than once.

    If you’re having issues checking out, call or email us 

    When Do I Get An Order Confirmation?

    Right after you order, you should get an email confirmation letting you know we’ve received your request. You’ll also get an email as soon as we ship everything out.